Privacy Policy

Last updated: 18/06/2026

Who we are

This website (duneandmoss.com) is operated by VEDETTEN NV ("Dune & Moss," "we," "us," or "our"), a company registered in Belgium under company number BE 0650.802.890, with registered office at Markgravelei 117, Box 401, 2018 Antwerp, Belgium.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at hello@duneandmoss.com.

What personal data we collect

We collect personal data in the following ways:

Information you give us directly. When you sign up for our newsletter, we collect your email address and, if provided, your name. When you contact us through the website, we collect the information you include in your message, such as your name, email address, and the content of your inquiry.

Information collected automatically. When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device type, pages visited, time spent on the site, and referring website. This data is collected through cookies and similar tracking technologies, as described below.

How we use your data

We use your personal data for the following purposes:

To send you our newsletter and updates about Dune & Moss, where you have subscribed to receive these. To respond to your inquiries and communicate with you. To understand how visitors use our website, so we can improve its content and performance. To show you relevant advertising on other platforms, where you have consented to this.

The legal basis for processing your data is your consent (for newsletter sign-ups, analytics, and marketing cookies) and our legitimate interest in responding to inquiries you send us.

Cookies and tracking technologies

Our website uses cookies and similar technologies to recognize your device and collect information about how you use the site. We use the following third-party tools:

Google Analytics, to understand website traffic and visitor behavior. Meta Pixel (Facebook/Instagram), to measure the effectiveness of our advertising and show you relevant ads on Meta platforms.

These tools are not strictly necessary for the website to function, and we only activate them with your consent, given through the cookie banner shown when you first visit the site. You can withdraw your consent at any time by adjusting your cookie preferences or your browser settings.

Who we share your data with

We share data with the following third parties, who process it on our behalf or as independent controllers:

Google LLC, for website analytics. Meta Platforms, Inc., for advertising and audience measurement. Mailchimp, for sending email newsletters.

We do not sell your personal data.

International data transfers

Because our website welcomes visitors from outside the European Economic Area (EEA), and because Google and Meta are based in the United States, your data may be transferred to and processed in countries outside the EEA. Where this happens, we rely on safeguards recognized under EU data protection law, such as Standard Contractual Clauses approved by the European Commission, to ensure your data remains protected.

How long we keep your data

We keep your data only as long as necessary for the purposes described above. Newsletter data is kept until you unsubscribe. Contact form inquiries are kept for as long as needed to handle your request and for a reasonable period afterward in case of follow-up. Analytics and advertising data is retained according to the default retention settings of Google Analytics and Meta, which you can review in their respective privacy policies.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data. Restrict or object to certain processing. Request a copy of your data in a portable format. Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@duneandmoss.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), or with the data protection authority in your own country of residence.

Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website is not directed at children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

Contact us

VEDETTEN NV Markgravelei 117, Box 401, 2018 Antwerp, Belgium BE 0650.802.890 hello@duneandmoss.com